Make sure you’re applying equal pressure to both sides when engaging the lever. It also helps to center your weight evenly over the desktop surface.
Engage both the right and left levers and apply equal pressure while centering your weight evenly over the desktop surface.
If your Cooper or Cora still won’t lower:
- Try gently pulling up on the desktop surface before reattempting to push down.
- Carefully flip the unit upside down and check for any damaged metal or plastic pieces that may be obstructing the lift mechanism.
Please feel free to contact us if these tips don’t resolve your issue.