Taxes UK

If you have any questions on the value added taxes (VAT) when you buy on our online store you should be able to find the answer here. You can also give us a ring, shoot us an email or chat with us.

 

Do I get an invoice?

Yes, we send invoices to every customer. If a special VAT regulation was applied on your order the correct messages will show on your invoice. If you've ordered and not received an invoice, please reach out to us by mail.

 

Do I need to pay VAT? 

Yes, we charge 20% VAT for all of our UK customers. This because we send out all of our products with Incoterms DDP (Duty Delivery Paid). If you entered a valid UK VAT number, the VAT number will be mentioned on your invoice, thus you will be able to retrieve the VAT from your government. 


If you would rather purchase excluding taxes (Incoterms Delivered at Place, or "DAP"), please reach out to our Customer Service team.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Need more help?

Chat

Chat is temporarily unavailable

Start chatting

Phone

Monday - Friday 8:30am - 4:00pm GMT
Monday - Friday 9:30am - 5:00pm CET

0800 069 8262

Email

Get in touch