Troubleshooting & Warranty
Desks
- My Jarvis is stuck. How do I reset it?
- My Cooper or Cora Standing Desk Converter won’t lower.
- My Jarvis reverses directions when I raise it or seems to raise on its own.
- My Jarvis or Remi desk seems unstable or wobbly.
- My Remi is stuck. How do I reset it?
- My Jarvis is making an unusual sound when I raise or lower the desk.
Chairs
Accessories
- My Jarvis Monitor Arm doesn’t support my monitor even though it’s within the weight limit.
- My Jarvis Monitor Arm wobbles where the monitor connects to the arm.
- I can’t adjust the tension bolt on my Jarvis Monitor Arm.
- My laptop tray moves too much when my laptop is in the tray.
- I’m having trouble adjusting my new Jarvis Monitor Arm.
- The finish of my Alloy Sidekick or desk frame looks blemished or irregular.
Warranty
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0800 069 8262