For Jarvis desktops 30” to 42” wide
Use the desktop machine screws to attach the control box. If the oval and circular screw holes on your control box seem too narrow for the bolts, try these steps:
- Thread the screws through both the oval and circular holes before attempting to attach the control box to your desktop. The screw may displace some of the extra plastic keeping it from going in smoothly. See our video demonstration on YouTube here.
- Hold the control box as firmly as possible while threading the screw through the opening using either a manual or battery-powered screwdriver. It helps to lean into the screwdriver and push with additional downward force while inserting the screw.
- Once you've widened the hole, withdraw the screw and try attaching the control box to the desktop as normal.
If the machine screws seem too short or won't thread into the metal inserts, your metal inserts may be too deeply recessed.
- For a quick fix, take a 6mm hex key (for Bamboo desktops) and "back out" the inserts until they are flush with the surface of the desktop. Your machine screws should then be able to catch the thread easily. See a video demonstration on YouTube here.
If your Jarvis is 48” or wider
Attach the control box by sliding it down onto the capture plate located on one of your frame ends.
If you're having trouble, check the tab on the capture plate (labeled 1 in the image below) to see if it's bent. If so, bend it into place so that the pieces are flush with one another.
Alternatively, you can attach the control box to the underside of the desktop using the M5x16 wood screws that were included with your main hardware kit. You don't need pre-drilled holes or pilot holes for this installation method; the screws can be inserted directly into the desktop.