My touchscreen handset takes multiple attempts to “wake up.”

If your handset seems unresponsive or if it takes multiple attempts to wake it up or engage the keys, we recommend using the full pad of your finger when pressing down. It also helps if your fingers aren’t too cold! 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Need more help?


Monday - Friday
9am - 4pm PST

Start chatting


Monday - Friday
9am - 4pm PST


Get in touch