I can’t adjust the tension bolt on my Jarvis Monitor Arm.

These are purposefully tight to support the weight of a monitor, so the tension bolts can be stiff the first time you adjust them. 

Tension_Bolt_Orientation.jpeg

Tips for loosening the bolt: 

  • Before attempting to adjust the tension bolt, install a monitor onto the arm then use the monitor itself to move the joint up and down a few times. 
  • Try using a hex key with a longer handle to increase the amount of torque.
  • Alternatively, you can increase the amount of torque by placing the hex key into the middle of a book (whose appearance you do not care about), then gripping the book tightly around the hex key handle while turning. Check out our video on YouTube for a demonstration. 
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Need more help?

Chat

Monday - Friday
9am - 4pm PST
Saturday - Sunday
9am - 12pm PST

Start chatting

Phone

Monday - Friday
9am - 4pm PST
888-508-3725

Email

Get in touch