If you accidentally plugged the leg cable directly into the M1 port without the leg cable (with the 90-degree angle plug), you’ll need to remove it and insert the 90-degree angle plug for the desk to function properly.
How to remove the leg cable
- Unplug your desk from power.
- Remove the leg cable's yellow plug from the M1 Port.
- If it seems stuck, carefully wedge a butter knife or flat head screwdriver between the tab in the M1 socket and the yellow plug itself.
- Make sure you are pressing on this tab and pulling on the cable at the same time. This will "unhook" the plug from the inside of the port.
- Once you have removed the yellow plug, make sure the white casing in the M1 port is still in tact.
- If it pops out, carefully push it back into the exact orientation it was before.
- If it didn't pop out, proceed to the next step.
- Insert the 90-degree plug of your leg cable into the M1 port.
- Do not plug the leg cable in backwards.
- The cable tail should run away from, and not back across, the center of the box.
- Remount the control box, plug all the leg cables in, and plug the power in last.
- Perform the reset procedure.
If any of the components break during this or if your desk still isn't working correctly, please contact us.