Troubleshooting & Warranty

Desks

• The leg cable is stuck in the M1 port of my control box.
• My Jarvis is stuck. How do I reset it?
• My Cooper or Cora Standing Desk Converter won’t lower.
• My Jarvis reverses directions when I raise it or seems to raise on its own.
• My Jarvis or Remi desk seems unstable or wobbly.
• My Remi is stuck. How do I reset it?

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Chairs

• I can’t seem to adjust the height on my Capisco.
• My Capisco is rising on its own.
• My Capisco backrest wobbles.

Accessories

• Jarvis Monitor Arm troubleshooting
• The finish of my Alloy Sidekick or desk frame looks blemished or irregular.

Warranty

• Warranty Policy