Order Questions

Placing An Order

• How can I place an order?
• I’m tax exempt. Can I place an order without being charged sales tax?
• Can I send you a purchase order?
• Do you offer discounts for nonprofits, resellers, trade professionals, or bulk orders?
• What payment methods do you accept?
• Can I pay with more than one card?

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Fully.com Account

• Do I need an account to place an order?
• I placed an order through guest checkout. Can you link it to my account?
• What if I forgot my password?

Shipping Inquiries

• When can I expect to receive my order?
• How much does shipping my volume order cost?
• Will my order ship freight?
• What do I need to do if my order is shipped freight?
• Something is missing from my order.
• Tracking says my package was delivered but I haven’t received it.

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